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Case Study

Specialist water meter replacement services perfect for regional customers.

New Plumbing Solutions is the only truly specialised water meter replacement company in Australia. Our client in far North Queensland had an ageing fleet of meters but couldn’t find a cost competitive solution for installation until they met New Plumbing Solutions.

The Problem:

Council had an aged fleet of water meters and needed to complete a replacement program but were worried about time and cost to complete. Council was especially concerned about delivering the program in a cost-effective manner given the meters were in pits that had not been well maintained and were full of dirt.

The Solution:

New Plumbing Solutions proposed a solution to compress an annual replacement program into an 8-week project. New Plumbing Solutions proposed a detailed methodology which included using our specialist hydro excavation units to clean the meter pits prior to any replacement works being completed. To ensure Council maintained oversight of the program New Plumbing Solutions provided real time access to our specialist systems

The Outcome:

Council was able to complete an extensive replacement program over 3 years by completing annual 8-week projects. This led to improved billing accuracy and therefore additional revenue to Council. Due to the efficient delivery methodology and the confidence in New Plumbing Solutions’ capabilities Council also extended the scope to include some complex commercial meter replacements which significantly improved billing accuracy.

Contact Us
Head Office:
3-4/177 Beavers Road
Northcote VIC 3070
Gippsland Office:
20 Pearse Street
Warragul VIC 3820
Geelong Depot:
5-9 Capital Drive,
Grovedale, VIC, 3216
Keysborough Office:
38 Atlantic Drive
Keysborough VIC 3173
Perth Office:
43 Nicholas Crescent
Hilton WA 6163
Plumbing and Civil :  1300 677 669
Metering: 1300 994 559
After Hours: 1300 677 669