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Case Study

Specialist water meter replacement services perfect for regional customers.

New Plumbing Solutions is the only truly specialised water meter replacement company in Australia. Our client in far North Queensland had an ageing fleet of meters but couldn’t find a cost competitive solution for installation until they met New Plumbing Solutions.

The Problem:

Council had an aged fleet of water meters and needed to complete a replacement program but were worried about time and cost to complete. Council was especially concerned about delivering the program in a cost-effective manner given the meters were in pits that had not been well maintained and were full of dirt.

The Solution:

New Plumbing Solutions proposed a solution to compress an annual replacement program into an 8-week project. New Plumbing Solutions proposed a detailed methodology which included using our specialist hydro excavation units to clean the meter pits prior to any replacement works being completed. To ensure Council maintained oversight of the program New Plumbing Solutions provided real time access to our specialist systems

The Outcome:

Council was able to complete an extensive replacement program over 3 years by completing annual 8-week projects. This led to improved billing accuracy and therefore additional revenue to Council. Due to the efficient delivery methodology and the confidence in New Plumbing Solutions’ capabilities Council also extended the scope to include some complex commercial meter replacements which significantly improved billing accuracy.

Contact Us
Head Office:
3-4/177 Beavers Road
Northcote VIC 3070
Gippsland Office:
20 Pearse Street
Warragul VIC 3820
Geelong Depot:
19/3 Dyson Court,
Breakwater VIC 3219
Keysborough Office:
38 Atlantic Drive
Keysborough VIC 3173
Perth Office:
10 Bellows Street,
Welshpool, WA 6106
Sydney Office:
Level 14, 32 Smith St 
Parramatta NSW 2150
Ringwood Office
61 Heatherdale Road,
Ringwood VIC 3134
Yarraville Office
308 Hyde Street,
Yarraville VIC 3013
Ballarat Office:
37 Ring Rd,
Alfredton VIC 3350
Plumbing, Civil Plumbing and Accounts:  1300 677 669

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New Connections: 1300 190 538

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