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CASE STUDIES

Live data arms client with the information they need for when they need it.

New Plumbing Solutions understands the future is digital, our ability to supply our clients with real-time data creates an experience where they can ensure trust and peace of mind is achieved between them and their customers.

Major logistics style efficiency & optimizations meet the water metering industry.

New Plumbing Solutions new Digital Metering Platform creates near perfect harmony integrating customer service, scheduling, resource planning, dispatch, tracking and installation.

Getting the right mixture – people culture & training.

Consistency is one of the fundamentals of any business. NPS prides itself for delivering the same quality of service to all its customers. Partnering with our suppliers, we gathered some of the greatest minds from the field and the office to present a full day workshop for our trenchless sewer repair services.

Local government council; asset capture case study.

Without an up-to-date asset register or planned maintenance program in place, Council was continuing to experience breakdowns and increasing costs of reactive maintenance. Council turned to NPS for our expertise to develop a program of preventative maintenance which reduced annual plumbing costs by 13%.

Old drains, new solutions.

By using our Smartlock repair system and relining patches a client was able to reduce the cost of repair by targeting damaged assets without impacting operations.  

Become a chameleon – standing out, by blending in.

Working in laboratories can be hazardous, there are many risks such as chemical, biological, physical, radioactive & electromagnetic to name a few. Also, years of research can be ruined by breaches in protocols or interruptions to essential services. NPS have developed a specialised response team to meet our clients demands.

New customer connections.

New Plumbing Solution’s multidisciplinary connections capability, provides a wholistic and ‘complete’ new-connections service.

GW our platinum service relationship – 20 years strong.

Gippsland Water’s plumbing, metering and new connections service, a partnership that has delivered Gippsland Water and their customers value and consistency for 20 years.

Backflow Inspection and Testing Program

With a commitment to the safe supply of drinking water to its community, the water authority employed NPS to conduct audits of 1100 non-residential properties to ensure the presence and legal conformity of containment backflow prevention devices.

Victorian cemeteries; stormwater upgrades and maintenance.

The cemeteries had a stormwater system that hadn’t received regular maintenance for many years. Progressively NPS worked with the cemetery to target problematic areas where the stormwater system was failing and provide an ongoing preventative maintenance programme to maintain these assets.

Live sewer connections when you need them.

New Plumbing Solutions is Live Sewer accredited across Victoria and our team understand the need to keep building sites moving so we get the job done when you need it.

Specialist water meter replacement services perfect for regional customers.

New Plumbing Solutions is the only truly specialised water meter replacement company in Australia. Our client in far North Queensland had an ageing fleet of meters but couldn’t find a cost competitive solution for installation until they met New Plumbing Solutions.

The solution to sensitive situations.

After conducting a fix for a burst pipe on the hot water line at the Arts Centre Melbourne, it was assessed that the internal pipe corrosion was worse than expected. Arts Centre asked us to immediately conduct sampling to assess the remaining hot water lines throughout the building.
Contact Us
Head Office:
3-4/177 Beavers Road
Northcote VIC 3070
Gippsland Office:
20 Pearse Street
Warragul VIC 3820
Keysborough Office
38 Atlantic Drive
Keysborough VIC 3173
Perth Office:
43 Nicholas Crescent
Hilton WA 6163
Plumbing and Civil :  1300 677 669
Metering: 1300 994 559
After Hours: 1300 677 669
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