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  • New Connections

    Connecting your customers, carefully, correctly and completely

We are uniquely equipped to provide you with all your new connection requirements. Experienced in all facets of new connections, under-pressure-tappings, new (dry) tappings, metering, fire-services and property service constructions positions us as a great partner for all your new connection requirements.

We have extensive experience in new connections and associated civil plumbing, within commercial, industrial and domestic market, offering your customers, all regulated and unregulated elements of their new connections.  

Having a reliable and trustworthy partner like NPS to install your new connections, trouble-shooting the many variables, such as asbestos management, customer interface, council road opening, excavation and reinstatement requirements and associated stakeholders, provides a unique value proposition, highly regarded and valued by developers, builders and Water Corporations.

When you partner with NPS you have the assurance we understand the sensitivities associated to working with your customers, within the community, representing your brand professionally, technically and efficiently.

Safety is inherent in everything we do, our Certified ISO Management Systems in Safety, Quality and Environment provides our teams with a safe work-place and  systems compliant to all the required standards. Our people’s, skills, experience and behaviour ensures we are always working safely.

View Our Case Studies

Our New Connection Services consists of three main areas.

Complete Connection Services
We understand that most new connection jobs are different - big and small, complex shut-downs, asbestos, traffic management and council and customer interface. Our expert team is committed to offering a unique complete service, coordinating and completing the regulated and unregulated elements of a complete connection, trouble-shooting those unique challenges that others would like to avoid. Our advanced systems, data-capture and complimentary technology, positions us as the ideal partner to interface with your asset management and customer systems, providing efficient and accurate asset data information.
New Estate (dry) Tappings and Check-metering
A consistent and reliable service, potable and recycled connections, equipped to handle high-volume new-estate installation requirements, compliant with the Meter Servicing Guidelines and Water Corp customer service objectives (KPIs).

Additionally, experienced in check-meter installations within muti-utility sites, sub-divisions and high-rise, incorporating the ‘remote’ conversion of main meters in inaccessible basement/car-parks and the installation of AMR systems and check/sub meters.
New Sewer Connection Point
New Plumbing Solutions are accredited Live Sewer Contractors. Safety is an important factor for sewer works with some works still considered as confined spaces. NPS has Permits to Work in Confined Spaces and a Job Safety Analysis is carried out prior to any works commencing.
Contact Us
Head Office:
3-4/177 Beavers Road
Northcote VIC 3070
Gippsland Office:
20 Pearse Street
Warragul VIC 3820
Geelong Depot:
5-9 Capital Drive,
Grovedale, VIC, 3216
Keysborough Office:
38 Atlantic Drive
Keysborough VIC 3173
Perth Office:
43 Nicholas Crescent
Hilton WA 6163
Plumbing and Civil :  1300 677 669
Metering: 1300 994 559
After Hours: 1300 677 669